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Senior Technical Project Manager
Jembi seeks to appoint an accomplished and well-qualified Senior Technical Project Manager, to manage a variety of healthcare, information systems, technology and development projects within the public healthcare ecosystem in South Africa.
The successful candidate will report to the Technical Director and will be responsible for working with the relevant Senior Managers taking accountability for delivery management.
This will include guiding activities, implementing agreed approaches, policies and plans; coordinating program deliverables (including risk assessments and resource requirements); communicating work planned and done to key stakeholders.
Jembi’s development environment has a flat reporting structure with individuals taking accountability for their actions and performance. We allow and encourage individuals to innovate in their core competence areas and implement their ideas to enhance the overall offering. The ideal candidate will have strong analytical and problem-solving abilities, and an attention to detail and show initiative.
Required skills & experience
The person will be expected to work independently, as well as be a team player. Someone who is self-motivated and has a sense of pride in their work, is passionate about technology and self-learning and who takes responsibility for their actions would fit into our team. Strong logical thinking and reasoning skills, a strong sense of integrity, and the drive to be open, honest and ethical in everything they do is critical to our work.
Proven experience with hardware and software communications systems and fault finding is essential to this position. The ability to learn and apply new development tools quickly and efficiently, accept constructive criticism, remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances will differentiate the right candidate.
The Senior Technical Project Manager is a member of Jembi’s Technical Governance team who is ultimately accountable for the tracking of Jembi’s Technical Integrated Workplan. The Senior Technical Project Manager is responsible for:
Managing Jembi’s technical division’s integrated workplan
Workplan progress tracking
Resource capacity planning
Internal and external stakeholder expectation management
Reporting to Technical Governance on key performance indicators
Internal and external reporting of critical path analysis
Jembi projects are vested in the health information technology domain and a Senior Technical Project Manager would be required to have a strong grasp of its technical domain knowledge to make their own evaluation of task sizing, risks, dependencies, and critical path.
Beneficial skills & experience
Identifies and understands risks in the project and knows the obstacles that are in the path and puts in place risk mitigation strategies for these risks
Critical gatekeeper between client delivery expectations and internal delivery systems
Ensures development tasks are well thought through
Offers insight into tasks and priorities across all projects
Identifies and highlights potential project risks
Performs resource planning based on the division’s integrated workplan
Assigns delivery tasks to technical teams ensuring there is capacity in collaboration with the Software Development Team Manager, Architects, Lead Analysts and Technical Team Leads
Identifies and initiates capacity building
Holds kick-off sessions involving key delivery stakeholders with goal to get on same page
Perform reporting, planning, progress reporting, risk management, communication to team, clients and Jembi stakeholders
Manages internal and external stakeholders’ expectations via feedback loops (demo's, releases to UAT, sending screenshots etc)
Measure usage of resource budget (time spent) against delivery progress
Identify where progress and expectations are slipping
Identify key risks where there is no satisfactory mitigation strategy
Identify where focus must be aligned more to critical path
Identify blockers / resource (time) wasters
Ensure blocker / risk mitigation strategies are executed
Measure alignment and process effectiveness
Ensure conformance to process across teams
Critically evaluate identify gaps
Foster collaboration between teams and roles across the division
Gathering key performance indicators for reporting to Technical Governance
Ensure teams have resources / info / decisions they need to work efficiently
Communication and Creating Alignment
An effective mediator between all parties (client, team and Jembi management), avoiding mis-communication
Expresses ideas clearly – both verbally and in writing
Provides relevant and timely information to colleagues, subordinates and customers
Communicates difficult issues transparently, honestly and in a constructive manner
Is known to be a naturally talented communicator and is able to speak to staff and customers in a way that fosters understanding and clarity without undue confrontation
Is known to be an over-communicator, volunteering relevant information to the Jembi management, customers and their team without needing to be asked
Shows strong work-ethic and energy. Demonstrates a professional demeanour, attitude, appearance and is punctual and dependable
Demonstrates a commitment to honesty, integrity and transparency
Resolves conflict in a constructive way with internal and external stakeholders
Manages administrative elements of the role professionally
The Senior Technical Project Manager conducts himself in an objective manner always acting in the client’s best interest
Able to formulate detailed initiatives that are aligned to both client and Jembi needs
Communicates initiatives, reasoning and plans effectively
Is a natural motivator and conflict resolver. Ensures that every stakeholder understands the goals of the project and team and is able to maintain a sense of shared-purpose and understanding between client, analyst and technical teams
Strategic Thinking and Understanding
Prioritises workload and initiatives to obtain maximum returns on effort and investment, i.e. effective prioritization of work to return the best short and long-term gains
Demonstrates a strong understanding of Jembi’s strategy, requirements and priorities. The individual asks the right questions and makes certain that they have an in-depth understanding of why certain strategies are to be followed. Effectively unpacks mandate in detail and looks at different areas it affects and sees different angles that can be capitalised on i.e. uses mandates and adds to them to provide organisational innovation and growth
Ability to proactively identify potential areas of improvement, plan initiatives, implement these initiatives and measure success
Has strong, rich relationships with clients and other stakeholders
Shows urgency and attentiveness when dealing with all stakeholders
Has a wide and deep network within the client organisation, with a number of “one call away” relationships
Has been proactive in building relationships with the client where senior members of the client engage with him/her as a trusted advisor. This implies that the Senior Technical Project Manager has a high level of influence on the client's technology choices, processes, strategy and/or domain
Has been proactive in building relationships with multiple people at the client at different levels from executives to technical staff • He/she has actively attempted to grow his/her account
Strong Team Player
Shows a co-operative spirit within the management team, and is able to identify overlapping areas where co-operation will be required for strategic initiatives
Demonstrates dependability to team-mates
Shows honesty in giving feedback within the team, with the goal of pushing the Company and the management team forward
Supports the initiatives of others properly
Is consistently able to hold their team, customer and management accountable for their commitments in a clear and professional manner that lifts the entire working environment and holds everyone to a high standard
Is supportive, empathetic, leads by example and is always present for the team during deployments, and other push-periods
Is seen as a champion of their team’s goals, Jembi’s values and is widely respected by the broader team as their customer
Is present and engaged with senior customers, pro-actively fostering relationships within the customers leadership team
Knowledge of technical aspects of the role, and effective at day-to-day operations within the role
Stays on top of current day-to-day to-do list and completes tasks timeously. This incorporates work ethic
Seeks continuous improvement and makes an effort to develop skills appropriately ensuring good practices are followed
This individual’s strength is in planning and prioritisation, and the ability to take an initiative from idea to completion
Anticipates change, conveys clear priorities, and aligns efforts across functions; addresses barriers and takes action
Sets effective measures, KPI’s and definitions of success and implements them. Establishes appropriate reporting and control procedures, operating efficiently with regards to established budgets
Makes timely and practical decisions while demonstrating an understanding of the problems involved
Ensures that others have the resources, information, authority and support needed to achieve objectives
Takes independent action i.e. the individual manages time well, shows initiative and takes action independently within prescribed limits
Makes consistent progress on initiatives and delivers towards mandates, balancing the achievement of day-to-day requirements and the accomplishment of key initiatives
Jembi reserves the right to not appoint the position if it does not find a suitable candidate.
Apply for this position
All new Jembi positions are linked to specific project funding and include a three-month probationary period.
There is no guarantee the advertised position will be recruited as it will depend on funding being place and the candidates applying meeting the criteria required to fill this position. Preference will be given to SA citizens and permanent residents. Applicants with work visas must possess visas which will permit them to work for Jembi Health Systems.
In evaluating prospective applicants and making the final selection, consideration will be given to Jembi Health Systems Employment Equity objective.
Jembi Health Systems is committed to providing equal employment opportunity without regards to race, color, religion, sex, gender identity, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.
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