Mutuelle Membership Management System

Executive Summary

The Ministry of Health of Rwanda have embarked on a program to ensure all Rwandans have access to affordable healthcare through health insurance schemes including the community based health insurance scheme or “Mutuelle de Santé”.  The Mutuelle de Santé insurance scheme leverages the Ministry of Local Government, the “Ubudehe database” to tier insurance payments that allows structured payments based on people’s ability to pay (household income).

Jembi supported the MoH and RSSB in creating an Online Health Insurance System that will allow officers at the 500 Mutuelle Section Offices to register members and update and maintain their records electronically with all data captured automatically updating the national database.  The now completed system includes a range of functions including the ability for members to check their membership status themselves either online or using their mobile phones and make membership payments when necessary.  This gives people more control over information about their own Mutuelle membership.

The Online Health Insurance System has been transferred to the Rwanda Social Security Board (RSSB) through a Government of Rwanda law promulgated to transfer activities regarding the Mutuelle de Sante from the Rwanda Ministry of Health (MoH) to RSSB.  To this effect, an MOU was signed between MoH, RSSB, and Jembi to detail the responsibility of each institution under the transition.  Within RSSB, the application was re-named 3MS (Mutuelle Membership Management System).  The 3MS was signned off in December 2015 and it is currently being used in Health centers.

  • Time Frame: 01/01/1970 - 01/01/1970