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Senior Business Analyst


As a dynamic, knowledgeable and deeply experienced Senior Business Analyst, we’d love you to join our vibrant technology team, adding your impact to support local and international digital health projects in the public health technology sector.

The Senior Business Analyst partners collaboratively on one or more projects and reports to the Technical Director or Lead Analyst, working closely with technical teams to analyse and design solutions for digital health projects; leading the system design and functional specification deliverable to ensure that there is integration between the business and technology.

The Senior Business Analyst together with the Development Team Lead, form the “Delivery Unit” who must show a structured approach to delivery that can be applied to different projects and teams in the future, as well as proven ability to influence change and drive continual improvement. The methodologies and structures used by the Delivery Unit can be effectively applied to different projects and situations.

The Delivery Unit proactively seeks areas for process and practice improvements within their environment (team, client and/or project); advocating improvements for the benefit of the project. Identifies and understands project risk and obstacles to delivery; incorporating risk mitigation strategies to resolve these. Has the ability to make calculated decisions quickly (even if all information is not immediately available) and take accountability and responsibility for those decisions.

Supporting clients and Jembi’s project management team, this role prioritizes deliverables and product functionality. The Senior BA understands the software development process – SDLC – analysing and problem-solving to identify, communicate and remove obstacles.

The Senior BA works across current and new systems to enhance legacy environments, adapting for different programming languages and technology stacks. This role focuses on information systems strengthening and systems interoperability, requiring solid knowledge and experience in developing user requirements, full functional specifications and systems integration. All documentation produced uses recognised standards and tools.

Required skills & experience
  • Ability to partner with the client to understand the problem domain, elicit requirements and capture business needs to articulate and document functional specifications

  • Facilitates key inputs to and from the technical teams, using Agile methodologies to identify solution interdependencies

  •  Documents solution designs including solution architecture, data models, context diagrams, sequence diagrams and integration specifications

  • Manages the product backlog and priorities through the software delivery cycle

  • Performs Product Owner roles, overseeing the QA team with test cases and testing

  • Manages technical documentation for testers and implementers

  • Expertly navigates ongoing relationship priorities among business partners and clients

  • Develops high quality reports to mitigate risk and maximise client satisfaction experience

  • 10 years or more demonstrated experience as a business analyst, product owner or related expert

  • Holds a relevant degree or recognised qualification in Informatics, Systems Analysis or public health

  • Experience with agile software development methodologies

  • Experience with planning and product delivery management software such as JIRA

  • Experience working in the public health sector and/or digital health

  • Excellent communication skills and ability to facilitate positive outcomes

  • Superior analytical skills and ability to problem-solve

  • Ability to work across projects in a complex ecosystem with competing priorities

Beneficial skills & experience
  • SQL

  • Microsoft technologies

  • Web-based technologies

  • Mobile technologies


Jembi offers a highly attractive remuneration package commensurate with qualifications and experience.

What we offer:

● Jembi attracts top talent and offers an unparalleled opportunity to work with accomplished professionals at the forefront of global digital health and develop innovative programs in low resource settings.

● An opportunity to travel in Africa and make a real difference to strengthening health in low resource settings.

Please note

● Jembi may appoint this position at a different management level commensurate with the skill and experience of the successful applicant/s and, depending on qualifications.

● The role description, above, is not intended to be all-inclusive and will change to meet the ongoing needs of the organisation.

Enquiries and Applications:

Interested applicants are invited to submit an application to and include a comprehensive CV; together with your motivation for wanting to join our teams. Applicants may also request to speak with a senior person at Jembi to clarify any aspect of the position. Enquiries can be directed to Jembi Health Systems, Human Resources in Cape Town on +27 21 701 0939.

Jembi reserves the right to not appoint the position if it does not find a suitable candidate.

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Please note

All new Jembi positions are linked to specific project funding and include a three-month probationary period.

There is no guarantee the advertised position will be recruited as it will depend on funding being place and the candidates applying meeting the criteria required to fill this position. Preference will be given to SA citizens and permanent residents. Applicants with work visas must possess visas which will permit them to work for Jembi Health Systems.

In evaluating prospective applicants and making the final selection, consideration will be given to Jembi Health Systems Employment Equity objective.

Jembi Health Systems is committed to providing equal employment opportunity without regards to race, color, religion, sex, gender identity, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.

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