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The process of putting systems into practice

At Jembi, Implementation is more than just setting up systems; it's about ensuring they are robust, scalable, and
sustainable for long-term success.

In the intricate landscape of healthcare informatics, Jembi specializes in the Implementation phase. We take healthcare systems from the drawing board to real-world application, ensuring they are built to last and meet the needs of healthcare providers and patients alike.

Pioneering Projects

  • Helpdesk Project: Operational since October 2018, this serves as a critical communication hub between various departments within Jembi, PEPFAR clinical partners, and users. With a resolution rate of 97% for the tickets received in 2023.

  • PEPFAR Infrastructure Support: We oversee the entire lifecycle, from standardization and procurement to the installation and maintenance of IT infrastructure.

  • SIS COMPACT STATION: This Jembi Mozambique project features a low-power microcomputer running admin-approved applications, enhancing data security.

  • MINEDH M&E Call Center (SMTR): Developed for the Ministry of Education and Human Development, this real-time monitoring system is a testament to our multidisciplinary expertise.

Partnerships and Collaborations

  • Our collaborations with organizations like the CDC, UNICEF, and various Ministries not only enhance our credibility but also amplify our impact in the field of Implementation.

Long-Term Impact

  • Programme Monitoring and Knowledge Management: By focusing on routine performance monitoring and knowledge management, we ensure that our projects are not just implemented but are continuously improved and adapted.

Key Impacts

  1. Resolved 97% of Helpdesk tickets received in 2023.

  2. Managed over 1,000 pieces of equipment in PEPFAR Infrastructure Support.

  3. Successfully delivered the full project package of the Real Time Monitoring System to MINEDH.

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