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Indonesia

In Indonesia, Open Health Information Mediator (OpenHIM) connects previously separate systems to the national SatuSehat platform, handling 6,696 requests per minute and supporting essential services from TB monitoring to maternity care.

<h5 class="font_5">Technical innovation</h5> <p class="font_8">OpenHIM routes, orchestrates and standardises data exchanges across Indonesia's fragmented health landscape, which was previously scattered among more than 400 health systems, 50 hospital systems and 70 primary healthcare systems. It helps ensure compliance with FHIR standards for nationwide data exchange.</p> <p class="font_8"><br></p> <h5 class="font_5">Enhanced healthcare integration</h5> <p class="font_8">The implementation received strong government support. Our participation at the 2024 AeHIN Conference in Jakarta strengthened relationships within Southeast Asia's digital health community.</p> <p class="font_8"><br></p> <h5 class="font_5">Why this work matters</h5> <ul class="font_8"> <li><p class="font_8"><strong>For patients</strong>: This work supports improved quality of care, with key data exchange use cases such as TB surveillance, outpatient care, antenatal care and lab results.</p></li> <li><p class="font_8"><strong>For public health officials</strong>: Builds a foundation for healthcare innovation across thousands of islands.</p></li> <li><p class="font_8"><strong>For healthcare systems</strong>: Processes 6,696 requests per minute across the national healthcare network.</p></li> <li><p class="font_8"><strong>For infrastructure staff</strong>: Handles 93 requests per second with 888 ms median response time.</p></li> <li><p class="font_8"><strong>For developers</strong>: Eliminates redundant FHIR compliance work</p></li> </ul> <p class="font_8"><br></p> <p class="font_8">Indonesia shows how digital health infrastructure can unite dispersed healthcare systems. By addressing interoperability challenges at scale, the country is improving healthcare delivery for its 270 million citizens.</p>

Indonesia's healthcare system spans more than one thousand thousands of islands, serving 270 million people through a national Health Information Exchange. In 2024, we supported the implementation of SatuSehat, Indonesia's national Shared Health Record platform.

Jembi's partnership with the Indonesian government led to the adoption of our OpenHIM software as a crucial part of their digital health strategy. It serves as an interoperability layer connecting regions to SatuSehat.

Technical innovation

OpenHIM routes, orchestrates and standardises data exchanges across Indonesia's fragmented health landscape, which was previously scattered among more than 400 health systems, 50 hospital systems and 70 primary healthcare systems. It helps ensure compliance with FHIR standards for nationwide data exchange.


Enhanced healthcare integration

The implementation received strong government support. Our participation at the 2024 AeHIN Conference in Jakarta strengthened relationships within Southeast Asia's digital health community.


Why this work matters

  • For patients: This work supports improved quality of care, with key data exchange use cases such as TB surveillance, outpatient care, antenatal care and lab results.

  • For public health officials: Builds a foundation for healthcare innovation across thousands of islands.

  • For healthcare systems: Processes 6,696 requests per minute across the national healthcare network.

  • For infrastructure staff: Handles 93 requests per second with 888 ms median response time.

  • For developers: Eliminates redundant FHIR compliance work


Indonesia shows how digital health infrastructure can unite dispersed healthcare systems. By addressing interoperability challenges at scale, the country is improving healthcare delivery for its 270 million citizens.

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