What We Do
We design and build people-centred information systems to gather the insights needed to tackle challenging health problems.
Applying our technical and implementation expertise to improve
Digital Health systems in Africa's challenging low resource settings.
We work with governments, partners and the international donor community
to improve health outcomes for those most in need.
Photography by Rhonwyn Cornell
The Jembi Process
Our process is changing and evolving as we learn from each project and the users and stakeholders involved. It combines various known elements into a unique mix that is both flexible and appropriate to the nature of our work.
Partnering with Health Ministries
We work with national governments to ensure the sustainability of our solutions. We support them to ensure the readiness of the national health systems
Requirements Gathering
With an engaging and collaborative process, we determine the needs of the business and requirements of the possible solution.
Analysis & Synthesis
Our cross-functional teams work together to combine insights gleaned from complimentary processes.
Working toward a set of thematic needs and solution constraints.
Software Design
From wireframes to high fidelity prototypes we continue to increase the level of detail as we test through each layer of the design.
Implementation
Flying into country we install both the software and hardware as well as support equipment. From solar panels to redundant servers. Everything needed to keep the system up and running.
Because building local capacity is a core part of our mission. We also train users, trainers and support staff because .
Monitoring & Evaluation
Finally, we monitor the situation on the ground. We speak continuously with our stakeholders and users to learn of opportunities for iteration.
Gathering data and insights about user
and patient outcomes.
User Research
Balancing the needs of the business or organisation we conduct site visits and user interviews, among other methods, to gain an understanding of the user's needs and context.
Ideation & Iteration
Using our research themes the team generates an explosion of ideas before whittling them down to the best available options.
Using rapid prototyping and user testing to move forward with increasing certainty.
Agile Development
Handing over to our star developers we work together to produce stable, reliable and effective code bases and user experiences.
Our QAs keeping us honest and detail orientated as we sprint toward the finish.
Full Service Design
Projects such as these afford us the opportunity to design the entire service, from the hardware to the software, from training and support to marketing and branding materials.
Data Analysis
We gather and analyze data from our systems and other integrated software or platforms.
Generating insights that guide strategic decisions from a facility to national level.